Bangladesh, Bhutan, Cambodia, Fiji, Guam, Macau, Maldives, Myanmar, Nepal, Papua New Guinea, Tonga

Argentina, Bahrain, Belarus, Belgium, Bolivia, Bulgaria, Chile, Colombia, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Finland, Georgia, Ghana, Greece, Guatemala, Honduras, Hungary, Iceland, Iran, Ireland, Israel, Italy, Jamaica, Jordan, Kenya, Kuwait, Lebanon, Madagascar, Mauritius, Mexico, Monaco, Morocco, Nigeria, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saudi Arabia,Senegal, Slovakia, Slovenia, South Africa, Spain, Sweden, Syrian, Tunisia, Turkey, Ukraine, United Arab Emirates, Uruguay, Venezuela, Yemen, Zambia, Zimbabwe

Shipping Policy

• We ship worldwide via prestigious international courier services such as DHL, UPS, Federal Express and also Speedpost (by Singapore Post).
• We would like you to know that we do not earn from the shipping charges and we assure fairness in the cost you had paid for to be equivalent to the shipping services you will be receiving. Therefore, we are unable to entertain any request for waiver or further discounts on shipping cost.
• If you like to have the shipping cost charged directly to your own account with the international express service providers, you may inform us prior to your order at sales@divinityfengshui.com.sg.
• Divinity Fengshui is a global store that ships products to almost any registered address in the world. Shipping cost for items selected will be shown before you check out from our shopping cart system. To ensure the items reach you, the shipment will reach your door-front and an adult signature is required. However, there is no shipping and delivery services to “PO Box addresses” or “Military Base addresses”.
• Divinity Fengshui strive for excellence in service. We will process your order immediately upon receiving them. In the event that the item you ordered is not in stock, we will inform you via email about the delay.
• We will take 01 working day for order processing and the shipping time would normally vary between 06~14 working days depending on your region in the world.
• Under normal circumstances, shipments for items meant for "personal use" to USA and Singapore may not be imposed with custom duties. But there is no guarantee because it is subjected to your custom's discretion and policy which is out of our control. Different countries have varied customs policies, therefore you may be subjected to shipment delays once your package is withheld for customs check. Your purchase will consider you as the importer of the item into your country and any form of import duties and taxes will be paid by customer. For instances whereby a shipment had been made and a tax had occur at destination, you CANNOT reject the parcel and reshipped back to Divinity Fengshui. Our company is not responsible to bear any costs for reshipment back nor any taxes by destination customs that had already incurred.
• It is your responsibility to provide the correct address to ensure no delays of the shipment. Wrong address provided could result in delivery delay and possible re-routing fee and extra handling charged. You will bear all losses due to wrong address provided.
• We perform 100% Quality Assurance Check with a “buddy” packing system (each order is packed by one personnel and double-checked by another) and ensure all items are packed in accurate quantity and good condition. All items are packed very strongly and firmly. Our packaging had undergone drop test experiment and assured to be secured. Damage caused by shipment are usually unlikely but in the event that you found your items broken or damaged upon delivery, please inform by e-mailing us immediately.